a) The online store should be accessible by People with Disabilities What are the specifications that must be met? Clarify whether the same should apply to the physical store? b) Is the upgrade of an online store only for the accessibility of the People with Disability, an eligible upgrade cost?
a) All requirements must be met, in accordance with the current institutional framework, to ensure the access of people with disabilities to the online store, in full compliance with the controllable Web Content Accessibility Guidelines version 2.0 at a level of accessibility at least "AA" (WCAG 2.0, level AA). There is no relevant requirement for the physical store.
b) Upgrading an existing online store for accessibility for the People with Disability is an eligible expense.